Shipping Charges

We provide shipping all over India on a chargeable basis. Occasionally we may have promotions whereby we offer free shipping. Cash on Delivery (COD) is currently not available but will be available in the future.

Delivery FAQs

OK Play India Limited will deliver the goods ordered to your designated address at the time of placing the order. Our courier partner is highly reliable. They will complete our orders using road transportation.

Shipping varies depending on the region and the weight of the package. Use our shipping calculator to find out the rates for wherever you would like to ship your package.

We dispatch products from Monday to Friday. Once you place the order, we will aim to dispatch the order in 2-3 working days. However due to unforeseen circumstances, the dispatch of your order can take up to 7 working days. You will be informed via email upon dispatch of the order. For urgent requests please get in touch with our customer service on customer.care@okplay.in and we will try to help as best as we can.

Yes, we try and ship all the items together. In case, a single order has too many voluminous items, we may ship in multiple shipments in order to ensure that the product is safe and handled with care and therefore, gets to you in time. If you have a specific packaging requirement do let us know at the time of checkout and we will try and accommodate as best as we can.

We endeavor to dispatch your order within 2-3 working days, however, due to unforeseen circumstances, the dispatch of your order can take up to 7 working days. You will be informed via email upon dispatch of the order.

Once the order is dispatched, it normally takes 5 – 7 working days for delivery to your desired address. Orders within Delhi-NCR usually take 2 – 3 days after dispatch.

Important Information

  • Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
  • We endeavor to dispatch your order within 2-3 working days, however, due to unforeseen circumstances, the dispatch of your order can take up to 7 working days. You will be informed via email upon dispatch of the order.
  • Once the order is dispatched, it normally takes 5-7 working days for delivery to your address.
  • Unforeseen circumstances on the logistics provider’s end may cause delays for which OK Play is not liable.